Solution: When you try to open Quickbooks Desktop 2019 in another computer

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It means that Error code -6190, 816 as occurred. This type of error occurs when some other user is logged in to access the company file in single user mode. Error code -6190,816 also appears when there is no match between the transaction file(.tlg) and the company file (.qbw).Thus to set right this technical issue, the user must have one server/PC that will host the company files and follow these steps:

1.    Press F2 that will open Product Information window

2.    In Local server Information, turn off the hosting

 If the user still encounters the Error -6190, 816, the user is requested to call Quickbooks support usa number for swift and correct assistance.

It is advisable to rename the .ND and .TLG files once in whole day along with that, from QuickBooks Tool Hub run the Database Server Manager,t his will ensure the user to access QuickBooks in multi-user environment.

 

The user should open the sample company file and install in a workstation to check whether the technical issue is with the QuickBooks application or with the company file.In case the sample company file do not open and shows an error, it means the QuickBooks installation has been corrupted and needs repair.

  

  1. Go to No Company Open window, choose Open a Sample File, and select from the list of sample company files.
  2. Go to solution 4 If the sample file opens and if the sample file don’t open and flashes error then go to repair your QuickBooks installation.

The user can refer to additional article for troubleshooting, If the user still encounters the Error -6190, 816, the user is requested to call Quickbooks support usa number for swift and correct assistance.

Other troubleshooting steps could be: 

 

  • To fix Error 6189, 816
  • Set up firewall and security settings for QuickBooks Desktop

Setting  up  of firewall and security settings for QuickBooks Desktop

Step 1:QuickBooks Tools Hub is to be downloaded and installed

The QuickBooks Tool Hub  is used to sort common errors. First of all the user need to close QuickBooks to run QuickBooks tool Hub. It is advisable to use QuickBooks tool Hub with Windows 10,64 –bit.

  1. First of all Close QuickBooks.
  2. Download QuickBooks Tool Hub  version (1.5.0.0) and save the file on the users Desktop or in the download folder.
  3. Open the file (QuickBooksToolHub.exe) that the user downloaded
  4. To agree to the terms and conditions the user need to follow the on-screen steps
  5. Once the installation is finished, right click open the Tool Hub on the Window desktop

Step 2:Run QuickBooks File Doctor

  1. From the Quick Books Tool Hub, choose Company File Issues.
  2. Go to Run QuickBooks File Doctor.
  3. Go to QuickBooks File Doctor, choose your company file from the dropdown menu.In case ,the company file not found go to Browse and search 
  4. Choose Check your file and network and click Continue.
  5. Enter your QuickBooks admin password and then choose Next.

If the user still encounters the Error -6190, 816, the user is requested to call Quickbooks support usa number for swift and correct assistance.

Step 3: Configure firewall manually

If in case the QuickBooks File Doctor is unable to fix the firewall issue, the user can set it up manually.

For Adding Firewall port exception for QuickBooks

  1. Go to Windows Start menu and open
  2. Search for "Windows Firewall"and open Windows Firewall.
  3. choose Advanced Settings.
  4. Right-click open  Inbound Rules and select New Rule.
  5. Go to Port and then choose Next.
  6. Choose TCP 
  7. Go to Specific local ports field, put the specific ports needed for QuickBooks year version:
    1. QuickBooks Desktop 2020 and later: 8019, XXXXX.
    2. QuickBooks Desktop 2019: 8019, XXXXX.
    3. QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
    4. QuickBooks Desktop 2017: 8019, 56727, 55373-55377.

 

  1. After the user puts the port number, choose Next.
  2. Choose Allow the Connection and click Next.
  3. On prompt, it is mandatory to mark all profiles. choose Next.
  4. Create a rule, name it as  "QBPorts(year)."
  5. Finally, choose Finish.

If the user still encounters the Error -6190, 816, the user is requested to call Quickbooks support usa number for swift and correct assistance.

It is mandatory to check firewall settings or antivirus

If the user has already configured the firewall but still have technical issues, check antivirus settings. QuickBooks should have general permissions or download and install Norton or McAfee antivirus.

Adding  QuickBooks ports exception on the user’s  antivirus or firewall

When  TCP is selected the user is required to enter the ports needed for QuickBooks version (year). If the user has the port numbers then "Step 1: Configure firewall manually."

Restart the computer

It is always beneficial to restart the computer as it reboots the system from the very first stage and can help the user reopen QuickBooks if the user still encounters the Error -6190, 816, the user is requested to call Quickbooks support usa number for swift and correct assistance.

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