Call QuickBooks Customer Care to know How to Fix QuickBooks not Showing Mapped Drives Problem

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Mapping the network drive can help you obtain the QuickBooks files on another device, machine, or network drive. However what happens if the QuickBooks does not display mapped drives? Ok, we've got some useful tips to try and resolve QuickBooks mapped drives in the in Windows computer.

The necessary procedures would entail plotting the network drive again in Windows, accompanied by more steps to resolve problems.

  • In this article we will discuss about the solutions to eradicate the issue.
  • Ways to solve the issue when the QuickBooks not Showing Mapped Drives

Method 1: Turn On Network Discovery

The network exploration will lead to the QuickBooks not displaying mapped drives in Switched off mode. You would first turn it on, and then continue to the next phase.

  • You must first type in the search box and click on the Settings
  • Then press Options to Share.
  • After that select and extend Private Network  

Please ensure these two choices are chosen-switch network exploration on and switch network-connected devices on automated configuration.

Press Save Changes then, and move on to the next phase.

Method 2: Map a Network Drive in the Windows

Take the steps below to update Windows 7/8/10 edition that you are using. These moves will allow you to reset the problem of QuickBooks 2020 without viewing mapped drives.

For Windows 7-Users:

  • Click the key on your keyboard to open Keys.
  • Then from the list pick Device choice.
  • From the menu bar press on the Tools tab. (Alternatively, press the Alt menu bar to unhide)
  • Choose Map Network Drive then.
  • After that a new window will be opened, too.
  • Then press on the Drive box next to it.
  • And then from the list, pick the unused Drive.
  • Please press Browse afterwards.
  • Then switch to the location of the network where the QuickBooks files are kept.
  • You could also try mapping with server IP address in case the UNC route is not running.
  • Click Ok and then finish.
  • You'll note then the unused drive becomes a network disc.

Start reopening the application and testing whether these measures are correct which does not display mapped drives error.

For Windows 8 and Windows 10 users,

Type your Password into your search window, on your computer.

Then in the result list click on this PC alternative

After that Right-click on the left hand screen, Network.

Then in the drop-down menu pick Map Network Drive.

Then you need to pick the unused drive from the list and press the box in front of Drive.

After that click browse.

You must now pick the position where the QuickBooks Company is held.

Put another way, if you encounter problems in the UNC path, you could even try to access server IP Address.

Tap Ok and then tap on finish.

Then you can try with a newly mapped network drive to open the QuickBooks.

Method 3: Obtain IP and DNS address automatically

Maybe the users have chosen to manually achieve the IP address and DNS resulting in the QuickBooks not displaying mapped drives. Follow the instructions mentioned below to set it to automatically receive the address.

  • At first look for and open your computer Settings.
  • Then click Change Options for Adapters.
  • Afterwards, the window on Network Connection will open.
  • Then Right-click the Ethernet option, as well as from the drop-down list choose Properties.
  • Then Tap the Network button. 

After that mark version 4 of the Internet Protocol (TCP / IPv4). If tick is already marked then uncheck and recheck the box.

Then Click the Properties button. 

After that Click Obtain an IP address automatically in the IPV 4 properties window and get automatic DNS server address.

After that click- Ok button

Note : You can map only one single shared folder. If the user shares the C: Drive with your Computer on PC 1, then maybe you can map out the particular C: Drive folder but not really the subfolders.

Upon right-clicking on the folder of the company file, if you do not find the Map Network Drive option, you would need to scroll upwards and search for mapping alternative in the higher-level files. Use our Online QuickBooks support to find assistance.

If the company file is in the same device where you used the QuickBooks so stop mapping the Network Drive. Rather, try opening the file from the drive of the data file.

To open the company file, in which you mapped it while assigning the unused drive location, you'll need to move to the appropriate file location.

Conclusion

Hope our blog will help you to learn how to Fix QuickBooks not Showing Mapped Drives Problem Our accredited experts offer technical assistance 24/7 by phone, speak, and email in the event you have any issues. If you would like to talk some more please feel free to email us. Even if you have any other problem, you can contact our QuickBooks customer care Number. You can also write to support@quickbooksupport.net. For more information about the QuickBooks visit to -www.quickbooksupport.net.

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