Resolve Quickbooks Error -6000, -107 When Opening A Company File

If you are trying to open your company file and you suddenly get a -6000, -107 error in quickbooks. This error is usually followed by 3 or 4 more digits and a message indicating that you are unable to open the company file.

Step 1: Update QuickBooks

Step 2: Download the QuickBooks Tools Hub and run File Doctor.

If you still experience the issue after using the tool, perform the following solutions in the order appeared.

The QuickBooks Error - 6000 can happen on both local and network arrangement. Select the appropriate arrangement from the following options and perform the recommended steps.

You are opening the file locally 

This means you are opening a file that is saved on the same computer where QuickBooks is installed.

Solution 1: Rename the .ND and .TLG files

The .ND and .TLG files are part of your QuickBooks files. These are configuration files that allow QuickBooks to access a company file in a network or multi-user environment.

If these files are corrupted or damaged, you will encounter these errors when you open your QuickBooks files. Renaming these files will not cause you to lose QuickBooks data. These files are automatically re-created when you rescan using the QuickBooks Database Server Manager and when you open your company file.

1.  Open the folder that contains your company file.

2.  Find the files with the same file name as your company files yet with extensions .ND and .TLG.

•  company_file.qbw.nd
•  company_file.qbw.tlg

3.  Right-click each file and select Rename. Add the word OLD at the end of each file name.Example: company_file.qbw.nd.OLD

4. Open QuickBooks again and attempt to sign in to your company file. If the same issue occurs, proceed to solution 2.

Solution 2: Open a sample company file

By opening a sample company file, you are testing if the issue possibly lies with your company file or the QuickBooks application. If a sample company file doesn't open and instead restores an error, it is an indication that the QuickBooks installation is damaged and ought to be repaired.

1. In the No Company Open window, select Open a Sample File and choose any from the list of sample company files.

2. If the sample file opens, proceed to solution 3. If the sample file restores the same error message, repair your QuickBooks installation files.

Solution 3: Copy the QuickBooks file on the Desktop

By copying the file on the desktop and opening it, you are testing if there is an issue with the location of the company file. If the file opens while it is saved on the desktop, it means the location is probably damaged or it is "too profound," it exceeded the file framework path limitation. If the file still did not open after changing it's location, it is possible the file is damaged.

1.   Open the folder that contains your company file.

2.    Find the file with the extension of .QBW.

3.   Right-click on the file, then select Copy. Go to Desktop, right-click anywhere on the desktop, then select Paste.

4.  While holding down the control key, open QuickBooks so you are directed to the No Company Open window.

5.  Click Open or restore an existing company. Navigate to the desktop and find the company file you copied and open.

6.  If you are still getting the same error, please proceed to solution 4.

Solution 4: Restore a backup

Since the company file did not open in any event, when it was moved to a different location, you can restore a backup copy of your company file to check if the issue is with the current company file (.QBW).

If you experience an error while restoring the backup, follow these steps:

1.   Check that your computer is not hosting.

a.   Open the company file.

b.   From the File menu, choose Utilities.

c.   If Stop Hosting Multi-User Access is listed:

i.    Select the Stop Hosting Multi-User Access.

ii.   In the Stop hosting multi-user access window, select Yes.

iii.  In the Company file must be closed window, click Yes.

2. Make sure the path to your company file is no more than 210 characters in length.

a. Go to the location of your company file.

b. Copy the path from the address bar at the top.

c. Paste it on your notepad and count the character including the spaces.For example: C:\Documents and Settings\All Users\Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 2018\Sample_company_file.qbw is 125 characters.

3.  Retry restoring the company file.

4.  If the error persists, proceed to solution 5.

Solution 5: Use ADR to restore your backup

If the company file is damaged, it is recommended to recover lost data with QuickBooks Auto Data Recovery.

You are opening the file over the network

This means you are opening the company file saved on the server or another computer.

Solution 1: Check if Hosting is turned on, on all workstation

It is recommended to have one PC/Server to have the company files.

1.      Press F2. The Product Information window opens.

2.      Find Local Server Information. Hosting ought to be killed.

Solution 2: Rename the .ND and .TLG files and run the Database Server Manager from the QuickBooks Tools Hub

The .ND and .TLG files are part of your QuickBooks files. These are configuration files that allow QuickBooks to access a company file in a network or multi-user environment.

If these files are corrupted or damaged, you will encounter these errors when you open your QuickBooks files. Renaming these files will not cause you to lose QuickBooks data. These files are automatically re-created when you rescan using the QuickBooks Database Server Manager and when you open your company file.

Step 1: Rename the .ND and .TLG files

1.  Open the folder that contains your company file.

2.  Find the files with the same file name as your company files however with extensions .ND and .TLG.

3.  Right-click each file, then select rename. Add the word OLD at the end of each file name. Ex: company_file.qbw.nd.OLD

Step 2: Run the QuickBooks Database Server Manager from the QuickBooks Tools Hub

The reason for Database Server Manager is to have your QuickBooks company files. It is ideal to restart the DBSM and rescan the QuickBooks files after you rename the .ND and .TLG files.

From the QuickBooks Tools Hub, (Download in Solution 2) run the QuickBooks Database Server Manager.

1.  In the tools hub, select Network Issues.

2. Select Quickbase Database Server Manager. You'll be asked to install QuickBooks on your server if it isn't already installed.

3. Inside the QuickBooks Database Server Manager, Select Start Scan if you see your company file(s). If you don't, Browse to the location of your company file and then select Start Scan.

4. Open QuickBooks again and attempt to sign in to your company file. If the same issue occurs, proceed to solution 3.

Solution 3: Open a sample company file locally installed on a workstationFresta

By opening a sample company file, you are testing if the issue possibly lies with your company file or the QuickBooks application. If a sample company file doesn't open and instead restores an error, it is an indication that the QuickBooks installation is damaged and ought to be repaired.

1. In the No Company Open window, select Open a Sample File, then choose from the list of sample company files.

2. If the sample file opens, proceed to solution 4. If the sample file restores the same error message, repair your QuickBooks installation.

Solution 4: Open the company file locally

By opening the file locally, you are testing if there is an issue with the location of the company file. If the file opens while it is saved on the desktop, it means the location is probably damaged or it is "too profound", it exceeded the file framework path limitation. If the file still did not open after changing it's location, it is possible the file is damaged.

1.      Open the folder that contains your company file.

2.      Find the file with the extension of .QBW.

3.      Right-click the file, then select Copy.

4.      Go to desktop, right-click on the desktop, then select Paste.

5.      While holding down the control key, open QuickBooks so you are directed to the No Company Open window.

6.      Select Open or restore an existing company. Navigate to the desktop, find the company file you copied and open.

7.      If you are still getting the same error, please proceed to solution 5.

Solution 5: Close all QuickBooks processes

1.      Log in as the Administrator on the server computer.

2.      Press Ctrl+Shift+Esc to bring up the task manager.

3.      Show processes for all users by selecting the Users tab.

4.      Highlight each QuickBooks process (QBW32.EXE, qbupdate.exe, and QBDBMgr.exe), then select End Task.

5.      Open the company file in multi-user mode.

6.      If the error still appears, proceed to solution 6.

Solution 6: Check the folder permission manually

You may encounter these errors if the folder where the file is saved doesn't have the right permission. Check your folder permissions to share company files. Attempt to open your file again. If you are still getting the same error, proceed to solution 7.

Solution 7: Configure firewall ports and Anti-Virus Software

You may also encounter errors if your firewall and anti-virus program block access to specific QuickBooks programs or files. It is ideal to configure your firewall ports and to set up an exception to your anti-virus software.

Note: Since anti-virus programs are not provided by Intuit, we cannot provide specific steps on the best way to set up this exception. For help with this process, check with your anti-virus developer/vendor.

Hope, we made clear to you regarding Quickbooks Error -6000, -107. If still faces any error, feel free to contact us @ 1-877-933-1633 at our QuickBooks Customer Care Support to help you to resolve this. You may also drop us a mail at support@quickbooksupport.net.